Commissioning a custom piece is an exciting journey. This step-by-step guide walks you through every stage of the bespoke process at Holycome.
Consultation and Concept
The process begins with a consultation to understand your vision, budget, and timeline. We discuss stone preferences, metal choice, design inspiration, and any sentimental elements. Our designers sketch initial concepts based on your input.
Design and 3D Modeling
Once the concept is approved, our CAD designers create a detailed 3D model. You'll receive digital renderings from multiple angles. We can modify the design until it's perfect — most clients go through 2-3 revision rounds.
Prototyping and Approval
TABLE:
| Stage | Timeline | What Happens |
|---|---|---|
| Consultation | 1-3 days | Discuss vision, budget, stones |
| 3D Design | 3-7 days | CAD model + renderings |
| Prototype | 5-10 days | 3D printed or wax model |
| Casting | 3-5 days | Metal casting of final piece |
| Stone Setting | 2-5 days | Expert setting by master jewelers |
| Polishing & QC | 2-3 days | Final polish, inspection, certification |
| Total | 3-6 weeks | From order to delivery |
Casting and Setting
The approved model is cast in your chosen metal using the lost-wax technique. Our master setters then place each stone by hand, ensuring secure prongs and optimal light exposure. Every setting is inspected under magnification.
Quality Control and Delivery
Each piece undergoes a 12-point quality inspection before delivery. We check stone security, metal finish, symmetry, polish, and overall craftsmanship. Your piece arrives in premium packaging with certificates and care instructions.
Frequently Asked Questions
How long does a custom piece take?
Typically 3-6 weeks from approval to delivery. Complex designs may take longer. Rush service is available for an additional fee.
Can I make changes after casting?
Major changes after casting are difficult and costly. We ensure design approval before casting to avoid this.
Conclusion
The bespoke process is collaborative and transparent. Holycome guides you through every step, from first sketch to final delivery. Contact service@holycome.com to begin your custom jewelry journey.

