While at-home care is essential, professional cleaning offers benefits you can't achieve at home. Learn when to seek professional service.
What Professional Cleaning Includes
Professional cleaning goes beyond at-home methods: ultrasonic cleaning for deep dirt removal, steam cleaning for hard-to-reach areas, polishing to remove scratches, rhodium re-plating for white gold, prong inspection and tightening, stone checking, and finishing.
Recommended Service Schedule
TABLE:
| Service | Frequency | Cost |
|---|---|---|
| Basic cleaning + inspection | Every 6 months | Free (Holycome) |
| Full polishing | Every 1-2 years | $25-50 |
| Rhodium re-plating | Every 1-2 years | $20-40 |
| Prong re-tipping | As needed | $25-50 |
| Stone tightening | As needed | $15-30 |
| Full restoration | Every 5+ years | $50-200 |
Signs You Need Professional Care
Visible scratches on metal, dull or cloudy stones, loose stones (you can feel movement), discolored metal (tarnish beyond polishing), bent or worn prongs, broken clasp, missing accent stones. Don't wait — small issues become expensive if neglected.
Holycome's Care Promise
Every Holycome piece receives free lifetime cleaning and inspection. Bring your piece to any Holycome location or ship it to our workshop (we cover return shipping). We'll clean, inspect, and tighten stones at no cost. Paid services like polishing and re-plating are offered at wholesale rates.
Frequently Asked Questions
How long does professional cleaning take?
Basic cleaning and inspection: 15-30 minutes while you wait. Polishing and re-plating: 2-5 business days. Full restoration: 1-2 weeks.
Can professional cleaning damage my jewelry?
When done by a skilled jeweler, no. Inexperienced cleaners can damage soft stones or thin settings. Always use a reputable jeweler.
Conclusion
Professional care keeps your jewelry looking its best for a lifetime. Holycome offers free lifetime cleaning and inspection. Contact service@holycome.com to schedule service for your jewelry.
