A custom Care & Maintenance piece is not a magic trick. It is a five-step process: sketch, CAD, sample, adjust, bulk. Buyers who understand the process give better feedback and get the piece they want.
Step 1: Sketch on Care & Maintenance
Send us a reference, a photo, a hand sketch, or a written brief. We turn it into a technical sketch within two days. The sketch shows the view, the stone, the weight estimate and the price band.
The sketch is not the CAD. It is the conversation. A buyer who approves the sketch in writing saves a week of CAD revisions.
A custom Care & Maintenance piece is a five-step process: sketch, CAD, sample, adjust, bulk. Twenty-five days total.
The sketch is the conversation. Approve it in writing before CAD. A week of sketch alignment saves a week of CAD revisions.
CAD is the 3D model. Two free revisions, then USD 30 each. Mark changes clearly on the render.
The sample is the piece you hold. Do not skip it and go straight to bulk. A sample is the cheapest insurance against a wrong weight.
Step 2: CAD on Care & Maintenance
CAD is the 3D model. We send it within five days of sketch approval. You see it from front, side and top. You mark changes: wider band, smaller stone, hidden halo.
| Step | Days | What you see |
|---|---|---|
| Sketch | 2 | Technical drawing |
| CAD | 5 | 3D model front/side |
| Sample | 5 | Physical piece |
| Adjust | 3 | Tweaks |
| Bulk | 15-20 | Carton |
CAD revisions are free for two rounds. After two, each revision is USD 30. The CAD step is where 80 percent of design misunderstandings get fixed.
Design rights transfer when the bulk order is paid. The CAD file is yours, the design is yours, the next factory can run it.
A custom Care & Maintenance piece is a five-step process: sketch, CAD, sample, adjust, bulk. Twenty-five days total.
The sketch is the conversation. Approve it in writing before CAD. A week of sketch alignment saves a week of CAD revisions.
CAD is the 3D model. Two free revisions, then USD 30 each. Mark changes clearly on the render.
Step 3: Sample on Care & Maintenance
The sample is cast, set, polished and plated. It arrives in five days after CAD approval. You hold it, weigh it, test the prongs. This is the piece you approve before bulk.
A sample is not negotiable. A buyer who skips the sample and goes straight to bulk is the one who calls back with a wrong weight.
The sample is the piece you hold. Do not skip it and go straight to bulk. A sample is the cheapest insurance against a wrong weight.
Design rights transfer when the bulk order is paid. The CAD file is yours, the design is yours, the next factory can run it.
A custom Care & Maintenance piece is a five-step process: sketch, CAD, sample, adjust, bulk. Twenty-five days total.
The sketch is the conversation. Approve it in writing before CAD. A week of sketch alignment saves a week of CAD revisions.
Step 4-5: Adjust and bulk on Care & Maintenance
Small adjustments are made on the sample. Then bulk runs: 50 pieces in 15-20 days, 300 pieces in 20-25 days. The QC log and the asset pack travel with the carton.
Total custom timeline is 25 days from sketch to bulk. Plan the retail date backwards from that number.
CAD is the 3D model. Two free revisions, then USD 30 each. Mark changes clearly on the render.
The sample is the piece you hold. Do not skip it and go straight to bulk. A sample is the cheapest insurance against a wrong weight.
Design rights transfer when the bulk order is paid. The CAD file is yours, the design is yours, the next factory can run it.
A custom Care & Maintenance piece is a five-step process: sketch, CAD, sample, adjust, bulk. Twenty-five days total.
What the custom process earns
A custom Care & Maintenance piece is a five-step process: sketch, CAD, sample, adjust, bulk. Twenty-five days total. Plan the retail date backwards from that number.
Approve the sketch in writing before CAD. A week of sketch alignment saves a week of CAD revisions.
Your Care & Maintenance checklist
- Send a reference, sketch or written brief.
- Approve the technical sketch in writing.
- Review the CAD in 3D front/side/top.
- Hold the physical sample before bulk.
- Allow two free CAD revisions.
- Plan 25 days from sketch to bulk.
- Approve the first article in writing per batch.
Frequently Asked Questions
How does a custom Care & Maintenance order work?
Five steps: sketch (2 days), CAD (5 days), sample (5 days), adjust (3 days), bulk (15-20 days). Total 25 days. We answer every Care & Maintenance inquiry within one working day.
Do I get to see the design before bulk?
Yes. You approve the sketch, the CAD, and the physical sample. We do not cut bulk until you approve the sample in writing. We answer every Care & Maintenance inquiry within one working day.
How many CAD revisions are free?
Two rounds. After that, each revision is USD 30. Mark changes clearly on the CAD render. We answer every Care & Maintenance inquiry within one working day.
How long does a custom Care & Maintenance take?
25 days from sketch to bulk. A new mould adds 5-7 days. Plan your retail date backwards. We answer every Care & Maintenance inquiry within one working day.
Can I bring my own design to Care & Maintenance?
Yes. Send a reference, photo, sketch or brief. We own the CAD work; you own the design rights once the bulk order is paid. We answer every Care & Maintenance inquiry within one working day.
Related Reading
- More Care & Maintenance wholesale guides from HOLYCOME
- Ask the HOLYCOME bench about a Care & Maintenance order
Next Step
Send us the Care & Maintenance reference or sketch. We return the technical sketch in two days and the CAD model in five.
HOLYCOME (Wuzhou HengliLai Jewelry Co., Ltd.) has manufactured 925 sterling silver and moissanite Care & Maintenance for US boutiques, Amazon sellers and retail buyers since 2009. Monthly capacity is about 60,000 pieces. MOQ is 50 pieces per design. Sample in 3-5 days, bulk in 15-20 days, new mould in 20 days. We run a six-station QC log on every lot, ship moissanite with a certificate and lab diamond with a grading report, and pack every piece in an anti-tarnish pouch with a foam tray. Contact service@holycome.com or WhatsApp +86 18078079070.
US buyers tell us the Care & Maintenance line sells because the QC log travels with the carton, the asset pack arrives the same day, and reorders ship without a new sample. Standing accounts have run with us for three seasons. We answer every inquiry within one working day, return the five-line quote with the MOQ ladder, and hold the balance until the inspection photos match the approved first article.
In short: a Care & Maintenance order is decided before the deposit. Pick the path, write the five-line quote, approve the first article, and hold the balance until the inspection photos match the sample. Stock at 50 pieces, reorder what sells in 30 days, and cut what does not. The Care & Maintenance line turns over four times a year when the QC, the pricing and the asset pack all work together.
Send us the Care & Maintenance design and your channel. We reply within one working day with the quote, the sample date, the MOQ ladder and the asset pack list. MOQ 50 pieces per design, sample in 3-5 days, bulk in 15-20 days. Contact service@holycome.com or WhatsApp +86 18078079070.
